Ministry of Human Resources & Emiratisation
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Your customer launch & support hub

Welcome MoHRE’s AI Assistant
"Mira"

Your site for guidance on renewing work permits with Mira, your AI assistant.

Your central hub for the Agentic Work Permit Renewal service, including the latest updates, the official user guide, training videos, and support. Renew with Mira, the MoHRE Digital AI assistant.

Faster. Smarter. Simpler.

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Important updates

Published
IMPORTANT NOTICE·

Renew work permits with Mira, your AI assistant

Agentic Work Permit Renewal is now available. Log in with UAE PASS on the MoHRE website or its mobile view, tap the Mira button, and let the AI agent guide the renewal end to end, from choosing the employee to payment and the worker’s contract signature.

Before you start

Important things to know

  1. Two entry points only

    Mira is available only on the MoHRE website (eservices.mohre.gov.ae/tasheelweb) and its responsive mobile view, from the floating Mira button at the bottom-right.

  2. UAE PASS is mandatory

    Log in with UAE PASS before opening Mira. No UAE PASS yet? Create your account in the UAE PASS app first.

  3. Owner or authorized signatory

    The service is for the establishment owner or authorized signatory and shows only the establishments and workers linked to your account.

Your services, made simpler

Get started with Mira

Everything you need to complete your services with confidence.

Agentic Work Permit Renewal

Renew work permits with Mira, the MoHRE Digital AI agent: speak or type in any language, review, pay and submit in one guided flow.

A little clarity goes a long way

Frequently asked questions

Answers from your official training guides.

Where can I access Mira, and who can use it?

Two entry points only: the MoHRE website (eservices.mohre.gov.ae/tasheelweb) and its responsive mobile view. Mira appears as a floating button at the bottom-right once you are logged in with UAE PASS. It is for the establishment owner or authorised signatory and shows only the establishments and workers linked to your account.

How will I know a permit is due for renewal?

Mira proactively lists the permits due when you open it, and a reminder notification is sent to the employer 60 days before the renewal date. Each employee card shows the expiry date and the days left.

Which languages can I use with Mira?

Any language. Tap the microphone and speak, Arabic (including the Emirati dialect), English or any other language, and Mira replies in the same language. You can also type in the chat box.

Do I need to fill in the worker's details again?

No. Permit details are pulled from the Ministry's records and the salary and allowances from the current contract. You only review them and adjust the salary or allowances if they changed.

We are here for you

Need assistance?

Our team is here to help you get started.

Submit a support request

If you face any issues or technical bugs, please use the official support form.

Open Support Form

Contact MoHRE

Speak with the MoHRE team for assistance with your services.

600 590 000

Thank you for your cooperation and partnership as we move towards a faster, smarter, and simpler digital experience.